Introduction
This Privacy Policy applies to the gtongit website at gtongit.app and all account services connected to it, including registration, login, account management, sports betting, casino products, and payment processing. When we refer to "gtongit," "we," "us," or "our," we mean the operating entity responsible for this platform.
The Republic of the Philippines' Data Privacy Act of 2012 (Republic Act 10173) and its Implementing Rules and Regulations govern how gtongit handles the personal information of Filipino citizens and residents. We take those obligations seriously. We collect only what is genuinely needed, protect what we hold, and do not sell your data to marketers or unrelated third parties.
By creating a gtongit account or continuing to use the platform after this Privacy Policy has been published, you acknowledge that you have read and understood this document. If you do not agree with how gtongit handles personal data, you should not proceed with registration or use of the service. Questions or concerns about this policy can be sent to the data privacy contact described in the final section.
Scope of This Policy
This policy covers personal data collected directly by gtongit through registration forms, account activity, payment transactions, customer support conversations, and website analytics. It does not cover the privacy practices of third-party payment providers or external services accessed via links. Always review third-party privacy policies independently before sharing personal information.
Data We Collect
gtongit collects personal data in several ways: directly from you when you register or contact support, automatically as you use the platform, and occasionally from third-party verification providers. The categories below describe the main types of data we may hold about you as a registered player.
Identity Data
Full legal name, date of birth, gender, nationality, and government-issued ID details used for account creation and KYC verification.
Contact Data
Registered email address, mobile number, and any mailing address submitted during account setup or verification.
Financial Data
Payment method details, transaction amounts in PHP, deposit and withdrawal history, and e-wallet or bank account reference information.
Usage and Activity Data
Bets placed, games accessed, session duration, login timestamps, device type, IP address, and browser information collected automatically during use.
Communications Data
Messages exchanged with gtongit support via live chat, email, or any in-platform messaging feature, retained for service quality and compliance purposes.
Verification Documents
Copies of government-issued IDs, utility bills, selfies, or other documents submitted to satisfy identity and address verification requirements.
We do not collect sensitive personal information such as religious affiliation, political views, or health data unless it becomes directly relevant to a responsible gaming or legal obligation. In those limited cases, we will request it explicitly and explain the purpose at the time of collection.
How We Use Your Data
Every piece of personal data that gtongit collects is used for a documented purpose. We do not use data for undisclosed activities, and we do not retain it beyond the periods described in the Retention section below.
- Account creation and management We use identity and contact data to create your gtongit account, authenticate your logins, and maintain accurate account records throughout your time with us.
- Identity and age verification KYC checks are necessary to confirm that players meet the legal minimum age of 21 and to comply with Philippine anti-money laundering requirements. Verification data is processed by authorised systems and personnel only.
- Processing deposits and withdrawals Financial data and payment method details are used solely to process transactions in Philippine Peso (₱). We share only the minimum information necessary with payment processors to complete each transaction.
- Delivering support and resolving disputes Communications data and account records help gtongit support staff investigate complaints, clarify transactions, and resolve any account issues you raise.
- Regulatory compliance and fraud prevention Usage data and transaction patterns are monitored to detect unusual activity, prevent fraud, and meet gtongit's reporting obligations to relevant Philippine authorities.
- Platform analytics and improvement Aggregated and anonymised usage data helps gtongit understand how players navigate the site, where the experience can be improved, and how different pages perform over time.
- Responsible gaming monitoring Account activity patterns may be reviewed to identify players who may benefit from responsible gaming tools or who have exceeded self-imposed limits. This is done to protect players, not to market services.
Legal Basis for Processing
Under Republic Act 10173, gtongit must identify a lawful basis for each type of personal data processing. The following table summarises the primary processing activities and the legal basis relied upon for each.
Where gtongit relies on consent as the legal basis — primarily for marketing communications — you may withdraw that consent at any time through your account notification settings. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.
Security Measures
gtongit uses a combination of technical and organisational measures to protect personal data against unauthorised access, alteration, disclosure, or destruction. No system can guarantee absolute security, but the following safeguards reflect our ongoing commitment to protecting gtongit player data.
Encrypted Connections
All data transmitted between your device and gtongit uses TLS encryption. This protects login credentials, payment details, and personal information from interception during transmission over standard internet connections.
Access Controls
Access to personal data within gtongit systems is restricted to authorised personnel with a documented business need. Staff with access to sensitive account data are required to follow internal data handling procedures and undergo regular training.
Data Minimisation
gtongit limits the personal information visible within internal systems to what is strictly necessary for each task. Full payment card numbers, for example, are never stored by gtongit; they are tokenised through compliant payment processors.
Breach Notification
In the unlikely event of a data breach that poses a real risk to affected players, gtongit will notify relevant authorities within the period required by Philippine law and inform affected players directly as soon as practicable.
Regular Security Review
gtongit periodically reviews its security infrastructure, updates its procedures, and assesses risks to personal data. Identified vulnerabilities are addressed through a documented remediation process.
Vetted Third Parties
Any third party that processes data on behalf of gtongit is assessed before engagement and is required to maintain data protection standards consistent with Philippine law before any personal data is shared with them.
You also play an important role in protecting your own gtongit account data. Never share your password. Log out after each session on a shared device. Report suspicious account activity to gtongit support immediately. A strong, unique password combined with these habits significantly reduces the risk of unauthorised access.
Sharing Your Data
gtongit does not sell personal data. We share personal information only when necessary and only with parties that have a legitimate role in the gtongit service or a legal entitlement to receive it. The main categories of recipients are described below.
Payment Processors and E-Wallets
To process deposits and withdrawals in PHP, gtongit shares the minimum required payment and identity data with service providers such as GCash, Maya, GrabPay, Coins.ph, banks operating InstaPay or PESONet, and card network processors. These providers are contractually bound to process your data only for payment purposes and in line with their own published privacy policies.
Identity Verification Services
KYC obligations may require gtongit to share identity documents with third-party verification platforms. These providers confirm document authenticity and age eligibility. They do not receive your full gaming account history or financial transaction data.
Regulatory Authorities
gtongit is required by Philippine law to share relevant account and transaction data with regulatory authorities on request or according to prescribed reporting schedules. We comply with such requirements and do not withhold lawfully requested information.
Fraud Prevention and Security
Where gtongit suspects fraud, money laundering, or a significant security threat, we may share data with law enforcement agencies, fraud prevention bodies, or other gaming operators to protect the integrity of the platform and the safety of all players.
Cross-Border Data Transfers
Some third-party service providers used by gtongit may be based outside the Philippines. In those cases, gtongit ensures that appropriate contractual safeguards consistent with Republic Act 10173 and its Implementing Rules are in place before any personal data is transferred internationally.
Data Retention
gtongit retains personal data only for as long as necessary to fulfil the purpose for which it was collected or to meet applicable legal, regulatory, and accounting requirements. The retention periods below reflect current practice and may be updated in line with changes to Philippine law.
After these periods expire, personal data is securely deleted or anonymised so that it can no longer be linked back to an individual. Where anonymised data is retained for statistical or analytical purposes, it no longer constitutes personal data under Philippine law and is not subject to the same retention limits.
Cookies and Tracking Technologies
When you visit the gtongit website, small data files called cookies are placed on your device. These cookies help the site function correctly, remember your preferences, and allow gtongit to analyse how pages are used. gtongit does not use cookies to build advertising profiles or to track you across unrelated websites.
Types of Cookies Used by gtongit
Essential cookies cannot be disabled without breaking core platform functionality. For optional functional and analytics cookies, you can manage your preferences through your browser settings. Most browsers allow you to block or delete cookies through their privacy or settings menus. Blocking analytics cookies does not prevent you from using the gtongit platform.
Your Data Rights
Under Republic Act 10173 and its Implementing Rules, you have specific rights regarding the personal data gtongit holds about you. These rights apply to any Philippine citizen or resident regardless of where the gtongit servers are located. The following rights are available to registered gtongit players:
Right to Access
Request a copy of the personal data gtongit holds about your account, including how it is used and with whom it has been shared.
Right to Correction
Request the correction of inaccurate or incomplete personal data held in your gtongit account records. Some corrections require re-verification.
Right to Erasure
Request deletion of your personal data where there is no overriding legal basis for continued retention, such as after a legal hold period expires.
Right to Object
Object to specific processing activities, particularly those based on legitimate interest. gtongit will consider objections and cease processing unless there are compelling reasons to continue.
Right to Portability
Receive your personal data in a structured, commonly used format where technically feasible, enabling you to transfer it to another service provider.
Right to Lodge a Complaint
File a complaint with the National Privacy Commission of the Philippines if you believe gtongit has not handled your personal data in accordance with applicable law.
To exercise any of these rights, contact the gtongit Data Privacy Officer using the details in the Contact section below. We will acknowledge your request within three business days and provide a substantive response within the timeframe required by Philippine law — typically 15 business days. Some requests may take longer if verification steps are needed to confirm your identity before the request is processed.
Minors and Age Restrictions
gtongit is an adults-only platform. Registration and use of any gtongit service is strictly prohibited for anyone under the age of 21. We do not knowingly collect personal data from anyone under this age. If gtongit discovers that a minor has created an account or that personal data has been inadvertently collected from a minor, that account will be closed and all associated data will be securely deleted as quickly as possible.
If a parent or guardian believes a minor has registered or submitted personal data through the gtongit platform, please contact our support team immediately with the relevant account details. We will investigate and take appropriate action without delay.
Changes to This Privacy Policy
gtongit may update this Privacy Policy periodically to reflect changes in our data practices, new legal requirements, or improvements to how we describe existing practices. When material changes are made, we will notify registered players by email to the address on file or through a prominent notice on the gtongit website before the changes take effect.
The "Last updated" date at the top of this page reflects the most recent revision. Continuing to use gtongit after a revised policy takes effect constitutes your acceptance of the updated terms. If the revisions are not acceptable to you, please contact support to discuss your options before the effective date.
Contact and Data Privacy Officer
If you have any questions about this Privacy Policy, wish to exercise a data subject right, or want to report a privacy concern, please contact the gtongit Data Privacy Officer via the email address below. Include your registered account email address and a clear description of your request to help us respond accurately and efficiently.
Data Privacy Contact
Email: privacy@gtongit.app
General support: support@gtongit.app
Response time: Within 3 business days for acknowledgement; up to 15 business days for substantive response.
For formal complaints that have not been resolved to your satisfaction through direct contact with gtongit, you may escalate to the National Privacy Commission of the Philippines. gtongit cooperates fully with NPC investigations and responds to official inquiries within mandated timelines.
Comfortable with How gtongit Protects Your Data?
Now that you know how gtongit handles your personal information, you can register with confidence. Create your account in minutes and enjoy sports betting, live casino, and card games in Philippine Peso. Play smart — and play safe, Kabayan.
gtongit is for eligible adults 21 years of age and above. Gambling involves financial risk. Please play responsibly and visit our Responsible Gaming page for support resources.